Insured patients

If you are paying with private medical insurance, it is essential you contact your insurer to confirm they will cover the costs of any treatment. You must do this before you have a consultation, investigation, any diagnostic imaging or surgery.

Once you have authorisation, your insurer will issue you with an authorisation number or claim form, which you must bring with you when you come into Parkside Private Hospital for your appointment.

We can arrange direct settlement of bills with most insurance companies. In the event that it is not possible for us to do this or you do not have proof of authorisation from your insurance company, we will ask you to settle your account personally and then you will have to seek reimbursement from your insurer.

Please note that you must also bring your Membership number which may also be called a policy number or a plan number when attending any appointments


Contact information for the major medical insurance companies is provided below:

Bupa 0845 609 0111
AXA Health 0800 454 080
WPA 01823 625 000
Aviva 0800 158 3333
Standard Life Healthcare 01483 440 550
BCWA Healthcare 0117 929 5588
CIGNA  0800 242 442
Simply Health 0870 333 1174
General & Medical 0870 749 1900
First Assist 01202 292 464
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