Coming into hospital

We recognise that coming into hospital for surgery or treatment can be an unfamiliar and sometimes daunting experience. That’s why we aim to make your stay at Parkside Hospital as comfortable as possible.

How to find us

Please click here for directions.

Medical Insurance

Please ensure you’ve checked and understood the terms and conditions of your policy and obtained authorisation from your insurers prior to admission. You must bring your authorisation number or claim form when you come into hospital. If we perform your treatment and your insurer refuses to pay, you will be liable for the charges.

On arrival

Your admission letter will confirm the time which you should arrive at the Hospital. Although the precise time of the surgery or treatment will not usually be finalised until the day of admission, it is important to arrive on time so that your Consultant(s) have the opportunity to meet with you and answer any questions you may have before you are prepared for the procedure.

On arrival at the Hospital, please report to the Main Reception unless you have been advised to the contrary. A member of staff will show you to your room where you will have time to settle in and make yourself comfortable. We generally advise not to drive yourself but to ask a friend or family member to bring you. There is ample parking on site.

What to bring

  • Nightwear, dressing gown and slippers
  • Personal toiletries
  • Books or magazines
  • Any medication you are currently taking, in clearly labelled and secure containers. In most cases you’ll be able to continue taking your medication during your stay.
  • The results of any relevant tests
  • Your insurance documents or method of payment

Please avoid bringing any items of value such as cash or credit cards or jewellery with you.

Your room

Every in-patient bedroom has an en-suite bathroom and shower, satellite television, a direct dial telephone, internet access and comfortable seating for your visitors. Housekeeping staff are on hand to ensure high standards of cleanliness are met.


Have a look at our patient rooms:

Catering services

Our daily menus are both delicious and nutritionally balanced to aid your recovery. We cater for all dietary requirements (including vegetarian and kosher), as well as for allergies and special diets such as gluten-free. Hot and cold drinks are available at all times.

Patient services

It’s often the little extras that can reassure you during your time in hospital. If you’re staying with us overnight, a newspaper of your choice will be delivered to your room each morning. Please also ask us if you’d like a clergy member from any religious denomination to visit you and we’ll arrange this.

If a Parkside specialist or consultant has prescribed medicines for you, these can be picked up from our in-house pharmacy before you go home.

If you have any questions prior to admission, please call us on 020 8971 8012.

Outpatient suite

Our modern, purpose built Outpatient Suite offers 21 consulting rooms across two floors with easy access to all areas. There is a comfortable, spacious waiting area on both floors with a dedicated children’s waiting area and T.V.  Car parking and tea and coffee are available free of charge.

Imaging, Pharmacy and Pathology services are all available within the Outpatient Suite.


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